Listen to Podcasts

476. Standing Up for Residents in a Large Mixed-Use Scheme

This week, I’m interviewing our first Member guest in a new format.
Danielle’s story is a must-listen for anyone in a mixed-use building. We cover:

• BMCs + Strata Management Statements (and why so many owners have never heard of them)
• What happens when retail plant sits on the residential roof<br

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475. What AS 1851 Actually Means for Your Strata Building

AS1851 is now being enforced in NSW. Is it going to cost your building a fortune?
Not necessarily.
This week, I’m joined by Dominic Dodwell of Valen Project Services to unpack:

• What fire safety testing is now required
• Why expensive upgrades are not necessary
• How to get

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474. Strata conflict is surging + schedule B fee shock

Reena Van Aalst is back on the pod for 2026, as we cover:

Growing mediation delays,
Schedule B fee shock: how a $20k management contract can quietly become $40k, and why you should be asking for an itemised list of charges,
A tribunal workaround you may not know exists: two strata managers, one

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473. Top 5 of 2025

As we kick off 2026 (and celebrate 10 years of the podcast!) I’m counting down the five episodes you listened to the most in 2025.
This is a must-listen recap for regulars, and the perfect starting point for new listeners: the conversations that mattered most, all in one recap.

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472. What I Didn’t See Coming in Strata in 2025

I’m wrapping up 2025 with the 5 strata surprises I didn’t see coming – not the headline stuff, but what I’ve been seeing on the ground with real owners, real committees and real disputes.
This episode is an edited replay of Friday’s LIVE chat (so you’ll hear me responding to comments as we go).

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469. My 4 Steps to a Successful Records Inspection *REPLAY*

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. In this encore episode, I’m sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for ‘privacy’ or ‘legal’ reasons.

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468. Levy recovery confusion: untangling NSW’s new strata laws

Reena Van Aalst joins me as we cover:

Building managers and missing records: what duties do BMs really have?
NSW levy recovery reforms: what’s started, what hasn’t (yet), and the flood of payment plan requests
The words every strata manager must be prepared to say to the committee when the expert says “fix

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467. The 1 Question SCA Wants You to Ask

Hiring a strata manager? SCA doesn’t want you just comparing prices. SCA Australasia CEO Alisha Fisher joins me to explain SCA’s new Your Property. Our Priority. campaign, including the single question SCA wants owners to ask to determine what “good” strata management looks like in 2025 and beyond.

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466. Why Strata Costs Shouldn’t Rise When Commissions Fall

Will banning insurance commissions actually save owners money? Actuary and industry reformer John Trowbridge and I dive into the numbers, the conflicts, and the path to a cleaner, clearer, fee-for-service model. Plus, what underwriters, brokers, and strata managers need to change now.

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465. Taking the lead on fire safety (before the tragedy)

Older buildings often lack modern fire safety protections – and many aren’t even required to submit annual fire safety statements. This week, I’m joined by Marty Hearne and Amelia Causer of Quantum Fire Protection, unpacking the hidden risks in older strata buildings, upcoming changes to Australian Standard 1851, and why voluntary upgrades now can save

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461. A.I. Won’t Save You: The Real Shift Strata Managers Need to Make

This week’s podcast episode is a little different.

It’s just me, opening up about what I’ve been noticing in our strata space, and in my own life and business. I’m sharing the personal choices I’ve made to protect my health, my relationships, and my time, while still running a thriving business I love.

If you’ve

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457. The truth about being ‘unfinancial’ in strata

Think you’ve got a month to pay your levies before it matters? Think again. I’m unpacking exactly what “unfinancial” means under the NSW strata law and busting some common myths along the way. Owners – tune in for practical tips to help you stay in good standing, and Managers – these are the technicalities you

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456. Car Space Side Hustles: Smart or Risky?

I’m covering the legal and practical realities of turning your unused car space into a side hustle. With some owners apparently pocketing up to $850 a month, it’s tempting, but are you risking by-law breaches, insurance issues, or tribunal action? I share some landmark court cases, plus the essential inclusions in any lease agreement.

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