Listen to ‘Your Strata Property’ podcasts

387. How to Plan for Emergencies – with Leanne Habib and Megan Chatterton

Megan Chatterton and Leanne Habib join me to reveal just how unprepared our buildings are for emergency events – even though such events are increasingly likely. Megan is asking owners to participate in research that will assist to arm buildings with vital resources they can rely on in emergencies, and Leanne calls for legislative reform.

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384. The strata lessons hidden in residential tenancy cases

When a landlord has to shell out thousands of dollars in compensation to a tenant because of a wet, mouldy apartment, what rights do they have to claim that loss from their owners corporation?

I’m unpacking two instructive cases coming out of the NSW Tribunal’s Residential Tenancy List last month.

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380. REPLAY: Successful Strata Records Inspections

This week, I’m sharing a REPLAY of one of our top 5 most popular podcast episodes: Successful Strata Records Inspections.

A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. In this episode, I share my 4 steps to a successful strata records inspection, including

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379. The emails you wish you’d never sent

A NSW strata manager has been ordered to pay $35,000 in damages to a committee member defamed by three emails the strata manager sent ahead of an AGM. In this episode, I lead you through the key findings in the case, including why the form of an email might matter just as much as its

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378. Psychosocial Hazards in Strata Explained – by Wal Dobrow

Wal Dobrow has worn many hats over his years spent serving our strata space. In this week’s episode, he joins me to cover just one topic in particular: psychosocial hazards in the strata workplace. What are they and how are successful leaders managing them? Wal shares his “yellow and red card” system, explains why a

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376. Surprised by an expired agency agreement?

Reena deals with an unhappy owner who feels unfairly accused. I question why agents are letting their agency agreements expire and explain the precarious legal position in which this places them. Together, Reena and I announce a very special in-person event happening in February 2024.

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375. How to Speak with Confidence in Strata – with Cat Matson

It’s often the role of our strata managers to communicate complex information to the inexperienced. Strata owners can become frustrated by a lack of clear communication or explanation from their strata manager about an important issue. Cat Matson, the CEO of Impactful Presenters, joins me this week to explain where our managers might be going

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371. Insurance commissions need to stop: your professionalism depends on it.

By popular demand, I’ve brought last week’s Friday LIVE chat with strata lawyer Michael Kleinschmidt to the podcast.

This is an edited version of the longer video discussion (you can find that here). Michael busts some entrenched myths about strata insurance commissions and broker fees, and explains why the future of strata management as a “profession”

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369. Flooring by-laws + the myth of “typical” strata levies

Together, Reena Van Aalst and I cover:
-hard flooring by-laws. How much detail is too much detail? 
-a checklist process for approving remedial works quotes
-the cash windfall hiding in a new client’s accounts (found by Reena…again)
-why real estate agents must stop seducing purchasers with promises of low strata levies

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