261. Handover of hard copy files | beware the work email address
Reena’s attempts to put together a complete file for her new client are frustrated when she receives only hard copy records from the former managing agent. We discuss the legal requirements for the handover of strata books and records. I issue a warning to committee members sending emails from a work email address and we both look forward to catching up with friends and colleagues at a unique event in a few weeks’ time.