YSP Podcast Episode 156. How strata managers can meet client expectations

I’m chatting with Reena Van Aalst about: – the personal liability of strata committee members who make decisions over email – when owners can be held responsible for their tenant’s by-law breach – the successful recovery of costs under a by-law – how strata managers can better manage client expectations – especially the unreasonable ones!

Leave a Reply

Your email address will not be published. Required fields are marked *