258. Reputation management for strata managers

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This week I’m chatting with PR guru Elizabeth Heusler. Elizabeth shares:

  • how our strata managers can “kill it or win it” in their very first communication with us
  • why saying sorry is a learned skill, not a natural ability
  • how our strata buildings can improve their reputations and increase their attractiveness in the market, from the inside out,

and more.

Links mentioned:

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