Bruce is an owner and committee member in a NSW scheme that is functioning reasonably well, but is ready for some revitalising after 17 years. This includes bringing fresh ideas to the strata committee. In this call, I give Bruce some strategies for how he might assist an ‘ok’ strata committee transition to a ‘great’ one. We also revise the protocol for accessing the books and records of the Owners Corporation, including the ever-elusive strata roll.

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