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YSP Podcast Episode 195. Mouldy clothes | CMS changes | approval for solar panels

In our first co-hosted episode of 2020, Reena and I get stuck into these curly questions: whether an owners corporation should reimburse an owner $5,000 for ‘mouldy clothing’ arising from water ingress why you must move quickly when registering changes to a CMS how to deal with illegal installations on common property, and a controversial…

YSP Podcast Episode 194. The art of crisis management – with Daniel Holt

I’m chatting to Daniel Holt – strata lawyer turned strata manager – about how to stay calm in a crisis. And he would know: Daniel was the manager who received the phone call on Christmas Eve 2018, informing him that Opal Tower needed to be evacuated. In this wide-ranging conversation, we also cover: how to…

YSP Podcast Episode 191: All you need to know about strata remedial works, with MaxBuild

This week, Caroline McConnachie of MAX Build walks us through the essentials of remedial building works projects. This is vital listening for anyone involved in this kind of work – whether manager or resident. We discuss: why remedial projects often have a more significant impact than other types of construction workhow owners can take control…

YSP Podcast Episode 188: Can a strata manager propose their own reappointment?

This week, Reena and I are answering these questions: can a strata manager propose their own motion for reappointment at a general meeting? do committee office bearers need to be appointed within a particular time after the committee election? We also celebrate a win which involved putting a mediation application ‘on hold’ while owners found…

YSP Podcast Episode 187: Why buildings must pay more attention to their books and records

One of the most common complaints I hear from owners is that they cannot access their building’s books and records (properly, or at all). This week, I’m talking to professional records inspector Michael Ferrier about this problem, which he says has serious ramifications for apartment purchasers, vendors and owners generally. Michael shares with us the…

YSP Podcast Episode 184: The curious case of the disappearing by-law

In this particularly packed episode, Reena and I cover: the practical problems with completing Annual Fire Safety Statementswhat happens when a by-law is accidentally left out of the consolidated (and registered) by-law bundle?a reminder that the strata manager is not the owners corporationthe latest Tribunal case on the ‘nuisance’ of smoking

YSP Podcast Episode 183: The curious case of the disappearing by-law

In this particularly packed episode, Reena and I cover: the practical problems with completing Annual Fire Safety Statementswhat happens when a by-law is accidentally left out of the consolidated (and registered) by-law bundle?a reminder that the strata manager is not the owners corporationthe latest Tribunal case on the ‘nuisance’ of smoking

YSP Podcast Episode 179: How to properly calculate meeting notice periods

This week, Reena shares both a win and a challenge around her recent dealings with insurance brokers; I clarify the rules around general meeting notice periods, including the legislation you need to refer to for the ‘7 clear days notice’ rule (hint: it’s not the strata legislation). Plus, we discuss the very first collective sale…

YSP Podcast Episode 178: How to find a competent fire safety professional

This week, we have our first “fire guy” on the show – Rob Broadhead of 2020 Fire Protection. I ask Rob to demystify the fire protection game for us, including letting us know what kind of qualifications a ‘competent fire safety professional’ is supposed to have (apparently, ‘breathing’ is about as high as the bar…

YSP Podcast Episode 174: The unique role of the commissioner’s office – with Chris Irons

This week, I’m joined by Chris Irons: Queensland’s Commissioner for Body Corporate and Community Management. In a wide-ranging discussion, we cover: the unique nature of his rolewhy his office is partnering with the likes of QLD police to deliver the right messages to residentscreative responses to the increased demand for good informationlegislative reform in QLD…

YSP Podcast Episode 173: Beware the motion to discuss “general business”

This week, Reena raises an interesting provision in our NSW legislation which apparently means a chairperson need not be financial in order to chair a meeting, but a substitute chairperson must be financial. I provide some important guidance around motions to consider ‘general business’ and we celebrate an unusually amicable parting of ways between a…

YSP Podcast Episode 169: Restricted matters at AGM | when does chair vacate | rooftop purchase

This week, Reena and I cover:  how to explain the “restricted matters” statutory motion to a disbelieving ownerwhen, precisely, the strata committee members vacate their positions at the AGMthe by-law template that just didn’t cut it, andthe clever owner purchasing the common property rooftop  Plus, here’s the link to the free City of Sydney Council event I…

YSP Podcast Episode 164. Improving communication between residents with Stratabox

This week I’m joined by Paul Chevrot, the co-founder of Stratabox: the online platform enabling committee members (in particular) to more effectively manage communications within a scheme. Paul explains how his technology is empowering both owners and residents who want to engage more deeply in their community, and why that’s important.

YSP Podcast Episode 163: Can’t get access to install window locks?

This week, Reena and I cover off: what to do about lots that have not yet installed compliant window safety devices: is it necessary to apply to the Tribunal for an order? is the secretary allowed access to the strata roll, free of charge? when giving a little can get you a lot, plus listen…

YSP Podcast Episode 161. When is it ok to delay repairs and maintenance?

This week, Reena and I discuss: – how a building in the middle of a defects claim against the original builder should deal with claims from lot owners who are losing rent – whether you can change the ‘financial year’ of a building – what happens when Tribunal applicants get their forms wrong.
Facebook Live short videos

Naughty boys running amok in your apartment building?

A reminder of the power of model by-law no. 6! As I say in this vid, use this one for the ‘naughty boys’. Girls too of course, should you have any 😉 For new schemes, or schemes that have adopted the new schedule 3 model by-laws from the 2016 Regulation, it’s model by-law no. 7…

Why I recommend by-laws dealing with renovation works

Our strata legislation in NSW is a little complex when it comes to different types of renovation works and the different approval thresholds for each. I recommend each building adopts a by-law which clearly sets out which type of work requires which level of approval (if any). This way, owners are not left wondering and…

The secret of the ONE THING (FB Live)

Do you know what THE ONE THING is yet? There is one thing that will dramatically improve your experience of apartment living, and I’m sharing it with you now… Find out more here: www.yourstrataproperty.com.au/webinar

A strata commissioner for NSW? (FB Live)

A strata commissioner for NSW? The NSW Labor party has promised to install a “strata commissioner” if elected on 23 March. What is a ‘strata commissioner’ and do we need one?

Got a troublemaker in your apartment building? (FB Live)

Join me on Wednesday 20th March, 7pm at Waverley Library where I’ll share how you can use BY-LAWS to deal with trouble makers and restore PEACE to your strata community ✌️ Register for FREE here: https://www.eventbrite.com.au/e/how-to-…

Member call videos

Member call No. 16: 7 excellent questions from strata manager Donovan

Assistant strata manager Donovan had been saving up all the ‘hard’ questions for just this call!  The call is jam-packed with practical information for strata managers and committee members alike, including my answers to Donovan’s questions about by-law enforcement, committee meetings, defects warranty periods, subdividing common property and more. Here are the links to the…

Member call no. 15: Helping Carol to ‘painlessly’ tender for new strata management

In this call, I arm Carol with the tools, resources and contacts that will help her successfully put her building’s strata management contract out to tender. As an owner in a small Western Australian strata scheme, Carol is also concerned to understand the correct legal procedure for council (committee) meetings. We talk about the specific…

Member call no. 14: Dean deals with wheel clamping in his WA building

Dean is an owner in a Western Australian strata scheme. His strata council has taken to wheel clamping visitors parked in the designated visitor-parking area, should they overstay their welcome. Dean asks: does the strata company need a by-law to be able to do this? (they don’t have one). Is it legal for the strata…

Member call No. 11 Henry gets help with difficult tenants, and more

Henry comes to us from Victoria with a few challenges relating to tenants who fail to comply with the by-laws. I arm him with strategies to combat the bad behaviour, including methods for communicating effectively with the property manager/leasing agent. We also discuss CCTV and how the installation of CCTV sits comfortably with a ‘right…

Member call no. 10: Bruce wants to overhaul a ‘rusted on’ committee

Bruce is an owner and committee member in a NSW scheme that is functioning reasonably well, but is ready for some revitalising after 17 years. This includes bringing fresh ideas to the strata committee. In this call, I give Bruce some strategies for how he might assist an ‘ok’ strata committee transition to a ‘great’…

Member call no. 8: Natalie proceeds to NCAT after 4 years of water penetration

In this call, I consider Natalie’s proposal to seek NCAT orders requiring her owners corporation to repair and maintain the common property. The building’s failure to do so for almost 4 years has resulted in water penetration to Natalie’s two bedrooms. We discuss the relevant sections of the NSW legislation and my recommendations for what…

Member call no. 7: Greg discovers the superpower held by a committee secretary

In this call, I help Greg – an owner and committee secretary – who is having trouble getting various initiatives past his fellow committee members. I point out to him a very handy section of the NSW legislation which grants considerable power to a committee secretary. We also discuss the terms of a “diplomatic” campaign…

Member call no. 5: strata manager Sean asks the hard questions about proxies, co-owners and special levies

In this jam-packed call, I help Sean – a strata owner turned strata manager – navigate the tricky areas of proxies, co-owner voting rights, AGM notices and special levies. This is an excellent call to tune in to if you’re the secretary of a self-managed scheme or a strata manager at any level. We refresh on the important basics but also get into some technical areas that even the most experienced of us need to stop and consider from time to time.

Member call no. 2: Elizabeth and repairs to common property

In this call, I give Elizabeth a step by step guide to dealing with a difficult strata committee that does not want to repair her broken windows. I explain the path she needs to lay to ensure her Tribunal application has the best chance of success. .

Member call no. 1: Marissa and common property rights by-laws

In this call, I walk Marissa through the process of amending a common property rights by-law, so that she can enclose the outdoor seating area for her restaurant. We also discuss the need for council approval, and what to do about installing a sign.

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