282. Successful Strata Records Inspections: My 4 Step Process

https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3.ap-southeast-2.amazonaws.com/2021_10_06_Amanda_Farmer_282.mp3     A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. I’m sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for ‘privacy’ or ‘legal’ reasons. Links mentioned: Get the transcript here! Episode […]

279. Secure your Compliance with Extraordinary New Public Health Orders (NSW)

https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3.ap-southeast-2.amazonaws.com/2021_09_14_Amanda_Farmer_279.mp3     NSW (finally) has a set of public health orders specific to apartment buildings.   But…they’re not quite what we were asking for. I outline the new and rather onerous obligations on strata managers and others ‘managing’ residential buildings that are forced into hard lockdown.   I’m also giving you access to my new resource, […]

283. Common property only for the vaxxed? Dr Cathy Sherry answers

https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3.ap-southeast-2.amazonaws.com/2021_10_13_Cathy_Sherry_283.mp3     Dr Cathy Sherry and I answer your questions about NSW’s new public health order, including: whether common property facilities can be restricted to vaccinated people only what to do about in-person meetings over the next 8 weeks what are the new rules about trades and construction work on occupied premises how short […]

274. Building a Successful Offshore Team – with Strata Staff

https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3.ap-southeast-2.amazonaws.com/2021_08_11_Shawn_Brown_274.mp3     This week, Shawn Brown of Strata Staff joins me to explain the benefits of offshoring, particularly for strata managers. We discuss how to avoid a “train wreck” experience and what it takes to build a team that adds significant value for owners. Links mentioned: Get the transcript here! Shawn’s email address: shawn@stratastaff.com.au Strata […]

258. Reputation management for strata managers

https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3-ap-southeast-2.amazonaws.com/2021_03_30_Elizabeth_Heusler_258.mp3     This week I’m chatting with PR guru Elizabeth Heusler. Elizabeth shares: how our strata managers can “kill it or win it” in their very first communication with us why saying sorry is a learned skill, not a natural ability how our strata buildings can improve their reputations and increase their attractiveness in […]

252. Strata marketing 101 – with Hedley Swann

https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3-ap-southeast-2.amazonaws.com/2021_02_16_Hedley_Swann_252.mp3     Hedley Swann of Strata Next joins me this week, sharing: the big mistakes strata managers are making with their marketing the real problem owners want a strata manager to solve how the decision to serve a smaller market will guarantee you greater success Links mentioned: Get the transcript here! Facebook Friday Live with Amanda […]

220. The immense power held by strata owners – with Cathy Sherry

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3-ap-southeast-2.amazonaws.com/2020_06_30_Cathy_Sherry_220.mp3     This week, a blast from the past. Way back in September 2016 I spoke to Cathy Sherry about the surprisingly unfettered power strata owners have to regulate the private lives of their neighbours. At a time when this power has been tested and found to be stronger than ever (our NSW […]

222. Your Guide to Compulsory Appointments

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3-ap-southeast-2.amazonaws.com/2020_07_14_Amanda_Farmer_222.mp3     This solo episode is devoted to exploring that most Draconian of interventions: the appointment of a compulsory managing agent. How do you get such an appointment? Do you really need one? And a question many owners are left asking after the event: is it really such a good idea?   Links […]

244. No committee office bearers | invalid instructions to agent | reduced building sum insured

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3-ap-southeast-2.amazonaws.com/2020_12_15_Reena_Van_Aalst_244.mp3     Reena and I discuss: what happens when a committee is deadlocked on the election of its office bearers why strata managers should not blindly accept their client’s instructions the strata loan that came to the rescue the Court of Appeal case confirming the power of the NSW Tribunal to award damages […]

249. Asbestos in fire door | hard flooring discrimination | unreasonable refusal

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3-ap-southeast-2.amazonaws.com/2021_01_25_Reena_Van_Aalst_249.mp3     In this packed episode, Reena and I cover: what can be done when an owner won’t agree to their front fire door being tested for asbestos why anti-discrimination legislation is increasingly relevant to strata the owners who successfully proved the unreasonable refusal of their renovation application why we need more access […]

261. Handover of hard copy files | beware the work email address

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3-ap-southeast-2.amazonaws.com/2021_04_27_Reena_Van_Aalst_261.mp3     Reena’s attempts to put together a complete file for her new client are frustrated when she receives only hard copy records from the former managing agent. We discuss the legal requirements for the handover of strata books and records. I issue a warning to committee members sending emails from a work […]

267. Registered by-laws incomplete | ballot for committee | win for disability access

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3.ap-southeast-2.amazonaws.com/2021_06_15_Reena_Van_Aalst_267.mp3     This week: Reena wonders if renovation works by-laws registered without annexed plans are still valid I share a listener challenge around hotly contested committee elections Reena has her “biggest win since we started the podcast” and I help an owner achieve disability access in their building   Links mentioned: Get the […]

270. Adjourning meetings without quorum

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3.ap-southeast-2.amazonaws.com/2021_07_07_Reena_Van_Aalst_270.mp3     This week, Reena and I cover: access to CCTV footage: often controversial in our strata schemes, but what about when the footage belongs to a BMC? a refresher on the quorum rule, including when a chair must proceed in the absence of a quorum   and more. And if you haven’t already, access […]

272. Does an “in meeting” vote trump a “pre meeting” vote?

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3.ap-southeast-2.amazonaws.com/2021_07_27_Reena_Van_Aalst_272.mp3     Reena and I cover: the indecisive voter: what happens when an owner votes one way via pre-meeting voting, then changes their mind and wants to vote the other way at the meeting? lessons from Miami and a warning to communities ignoring their repair and maintenance obligations the deep clean that went […]

275. Electronic meeting ballots and agendas: a legal quandary

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3.ap-southeast-2.amazonaws.com/2021_08_18_Reena_Van_Aalst_275.mp3     Reena and I cover: how to complete a ballot paper “in writing” during an electronic meeting the surprising item missing from our strata legislation the insurer who capitulated second time around a creative solution to a long-standing noise dispute Links mentioned: Get the transcript here! Regulation 10: Ballot for strata committee […]

276. New law for NSW: does your “pet” by-law stack up?

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3.ap-southeast-2.amazonaws.com/2021_08_26_Amanda_Farmer_276.mp3     On Wednesday this week, it became much easier for residents in NSW strata buildings to keep pets in their homes. In this episode, I unpack the new legislation, including its impact on existing by-laws that restrict the keeping of animals.   Links mentioned: Get the transcript here! Read the Cooper Decision […]

Member call no. 20: Demystifying BMCs with strata manager Andrew

  In this call, I answer strata manager Andrew’s excellent questions about: whether NSW community associations can impose blanket bans on the keeping of animals how building management committees and strata management statements work what avenues NSW buildings have if they have an underperforming strata manager.   This is a very ‘hands on’ call filled […]

246. Tree roots | insurance valuations | fence dispute win

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3-ap-southeast-2.amazonaws.com/2021_01_05_Reena_Van_Aalst_246.mp3     No strangers to difficult times, Reena and I hit the ground running with this episode. We’re covering: the rights of a tenant when tree roots damage a sewer and cause flooding from that most undesirable of sources: the toilet the building with a diminishing valuation and a novel offer from a […]

264. A strata manager’s guide to engaging a strata lawyer

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3.ap-southeast-2.amazonaws.com/2021_05_18_Reena_Van_Aalst_264.mp3     In answer to a listener question, Reena shares her best practice tips for owners corporations engaging strata lawyers, including how to ensure expectations are set and met and owners are not overcharged. Plus I share a recent client win in a ‘pets case’, one which should have arrived much earlier than […]

265. 4 steps to a successful strata mediation

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3-ap-southeast-2.amazonaws.com/2021_05_25_Amanda_Farmer_265.mp3     Mediation is something most owners, committee members and managers are likely to experience at some point in their strata journey. In this episode, I share my tips for a successful mediation, including: how to find out if you need to mediate at all why I don’t file supporting documents with a […]

266. Committee member tag team & beware outdated agency agreement

  https://media.blubrry.com/yourstrataproperty/p/yourstratapropertypodcast.s3-ap-southeast-2.amazonaws.com/2021_06_01_Reena_Van_Aalst_266.mp3     Reena discovers an experienced strata management company relying on an out-of-date template agency agreement and I remind committees that co-owner ‘tag teams’ are not on.   Links mentioned: Get the transcript here! Section 34 – Acting members of strata committee – Strata Schemes Management Act 2015 (NSW) Section 31 – Subsection […]