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Key Points / Timestamps
- 00:00 — Intro and Overview
- 00:40 — How to recognise criminals in strata and the specific behaviours they exhibit
- 01:23 — Amanda’s workshops on how to deal with 6 types of difficult residents in strata properties
- 02:06 — Why criminals were such a hot topic in Amanda Farmer’s Workshop
- 04:02 — Amanda’s six tips on how to deal with the criminals
- 04:14 — Tip 1: How to involve the police if you feel harassed, threatened, or physically intimidated
- 06:35 — Tip 2: Don’t forget to go through the usual enforcement procedures
- 08:44 — Tip 3: Publicise the criminal’s bad behaviour (and the benefits of doing so)
- 10:48 — What strata managers should do
- 11:30 — Tip 4: Understand there are different levels of security and get the right kind of security for your situation
- 13:18 — Tip 5: Get help! Don’t think this is something you have to deal with alone. Involve your strata manager and other professionals
- 14:36 — Tip 6: Engage your fellow residents
- 16:07 — Amanda’s concluding points and wrap up