During our time together, I shared:
- what you should be looking for during a records inspection, and how to get access to ALL records, especially when information is being hidden or you’re being stonewalled,
- what can legally be withheld from inspection (and what can’t), despite what your strata manager has told you,
- how cumbersome processes and clunky technology is frustrating owners (and managers), and how to avoid or get around it, even if you’re short on time,
- why owners are losing trust in their strata managers and committees, and the immediate steps you can take to start restoring that trust, even if you’ve tried before.