Category: Podcasts

A short, but important message from me this week: make sure you understand the effect of the amended NSW Public Health Order, mandating masks on

This week, Reena and I cover: access to CCTV footage: often controversial in our strata schemes, but what about when the footage belongs to a

I’m bringing you an edited version of my Facebook LIVE event of Tuesday evening: your need-to-know for NSW strata in lockdown, including: what the current

Tom Bacon is my guest this week, sharing his expertise as a practising strata lawyer in Victoria. He shares: why we shouldn’t expect the Southbank

This week: Reena wonders if renovation works by-laws registered without annexed plans are still validI share a listener challenge around hotly contested committee electionsReena has

Reena discovers an experienced strata management company relying on an out-of-date template agency agreement and I remind committees that co-owner ‘tag teams’ are not on. 

Mediation is something most owners, committee members and managers are likely to experience at some point in their strata journey. In this episode, I share

In answer to a listener question, Reena shares her best practice tips for owners corporations engaging strata lawyers, including how to ensure expectations are set

When delivering education sessions face-to-face, “question time” is always my favourite part of the evening. This week, I’m bringing you the recording of the QandA

QLD strata lawyer Andrew Suttie and I are pondering precisely what it is that makes a strata lawyer join their own strata committee. And what

Reena’s attempts to put together a complete file for her new client are frustrated when she receives only hard copy records from the former managing

Matthew Waugh of Conexie joins me to explain the software that’s allowing strata occupants to monitor their energy usage in real-time, while their owners corporation puts

I’m continuing an important conversation commenced last week about how we communicate: as owners, committee members and strata managers. I share three ways we can

  This week I’m chatting with PR guru Elizabeth Heusler. Elizabeth shares: how our strata managers can “kill it or win it” in their very

  This week, I’m bringing you an edited version of my live chat with Joseph Arena of Arena Energy Consultants. Over on the Facebook page

 This week, Reena and I cover: how to ensure 40+ staff working from a commercial lot do not overrun resident facilities such as the swimming

  My guest this week is the current president of Strata Community Association (Western Australia): Catherine Lezer. Catherine shares the SCA (WA) wishlist for the

  Committee member Gordon Streight and strata manager Reena Van Aalst share: the importance of establishing “systems” to best manage owner renovation worksthe no. 1

  Reena and I call out a downside of the electronic age: are committees ‘silencing’ owners by insisting on pre-meeting electronic voting for every meeting? We also discuss:

  Hedley Swann of Strata Next joins me this week, sharing: the big mistakes strata managers are making with their marketingthe real problem owners want a strata

  Despite the NSW Court of Appeal invalidating a by-law banning pets months ago, strata committees are continuing to enforce these by-laws. What are their

This being episode 250, we’re celebrating our 5th birthday!  We’ve covered a lot of ground since those first few wobbly episodes, but there’s always more

In this packed episode, Reena and I cover: what can be done when an owner won’t agree to their front fire door being tested for

Last week, one of my clients successfully obtained NCAT orders for the appointment of a compulsory strata manager. In this episode, I’m sharing my 4

At a time when our world remains a little more topsy turvy than we’d like, I’m bringing you the audio from my Shared Space Summit chat with

No strangers to difficult times, Reena and I hit the ground running with this episode. We’re covering: the rights of a tenant when tree roots

In this short, final episode for 2020, I’m pointing you in the direction of our Top 5 Podcast Episodes for the year. There may be some surprises

Reena and I discuss: what happens when a committee is deadlocked on the election of its office bearerswhy strata managers should not blindly accept their

In this live chat with Dr Nicole Johnston, we cover: your last chance to join the Strata Concepts online education forum (registrations close today!)pandemic silver

I’m joined by Tom Welsby of ResVu. Tom and his team have created a powerful software that helps strata managers connect with their customers. Tom