415. Cash is still legal tender in strata…isn’t it?

Reena Van Aalst joins me to discuss: - Building Management Committees (BMCs): do owners have the right to access records of the BMC? - can an owners corporation refuse to accept cash from an owner wanting to pay their strata levies?  - the benefits that a loyal referral partner can bring to your business. 

413. Broker Bungle | Rolling Levy Motions | Transfer from Court to Tribunal

Reena Van Aalst joins me to discuss: -why it's important to update the insurer at the conclusion of legal proceedings, -motions to keep quarterly levies rolling on at the same rate until re-determined: are they legal? -Reena's takeaways from her recent trip to Spain, and -how to transfer a case from a court to the tribunal, and why you might want to.

412. Would you choose strata over a terrace house?

Strata owner and committee member Kareem Tawansi long ago made the choice to live in strata rather than a Sydney terrace house. In this chat, Kareem shares how the communities he is now part of are reaching new heights, including the recent approval of a $2.7m upgrade project.

409. Ending the Abuse of Democracy: The Barnes Case

By popular demand, this is your short (12 min) summary of the Barnes case - including why the case is so important for NSW strata communities. This one delivered for you by a special guest. Tune in to find out who…

408. Get Ready for The High Life Expo

Amy Brand and Julie McLean join me, sharing your access to The High Life Expo, happening online and in-person over the next month. We discuss how the apartment market is already changing when it comes to the sustainability conversation - with purchasers demanding more, and how suppliers can best harness the many new opportunities available.

407. The Deadline Driven World of Strata Management

Reena Van Aalst brings us a (long!) list of deadline-driven tasks that a strata manager is legally required to complete on behalf of their clients, and I ask her the question: how do you run a profitable business?  I explain the limitations on spending special levy funds, and invite you to the inaugural Strata Impact Conference.

406. 3 Steps to Radical Transparency for Strata Committees

I'm taking you inside part of my LIVE in-person presentation delivered for The City of Canada Bay Council earlier this year, sharing how and why our strata committees should be engaging in the practice of radical transparency (which shouldn't be that radical...)

405. “It’s not a jam stall at a school fete” – taking strata seriously

Bruce Minter, long-term strata committee member, joins me as we discuss the incredible resilience required to lead a strata community. Bruce explains how he helped his community shift its collective mindset and break "the curse of low levies". He shares lessons learned from the U.S. Founding Fathers, and his unique understanding that strata "is not a jam stall at a school fete. It's a business".

404. How We Can Get Strata Management Right, Right Now

Daniel Holt, strata manager, joins me, calling out the 'gaslighting' that he says has been going on in the strata management industry, with the real cost of managing a strata building hidden behind sophisticated third-party payment arrangements extending beyond insurance commissions. 

403. Strata Management’s Future: Reena Weighs In

In a week during which the media continues to wage war against strata managers, Reena Van Aalst joins me to provide her point of view. We discuss: - models of remuneration for strata managers, and what Reena says needs to change - the role of Strata Community Association - the murky arrangements between other strata "professionals" and service providers, overdue for investigation, and more.

402. “Does it pass the pub test?” Tyrone Shandiman on insurance commissions and broker fees

Recorded before last week's ABC news story broke, in this interview Tyrone Shandiman of the Australian Consumers Insurance Lobby explains: - how a lack of informed consent around insurance broker appointments may be harming strata owners, - the commercial advantage that strata managers accepting commissions have over those who don't, - how unfair industry "standard" contracts are feeding the problem, - why we need more voices willing to speak up and share their stories, and more. If you've experienced a practice that doesn't pass the pub test, you're invited to fill in ACIL's survey here.

401. From one to many: how Allume has unlocked solar for apartments

Allume Energy's Australian-made, world-first technology is expanding the benefits of solar power, past a building's common areas and into the homes of its occupants. Will Antsee of Allume joins me to explain how millions of apartment residents can reduce their energy bills, at a time when savings have never been more important.

400. Can an owner force their building to make an insurance claim?

Reena joins me to discuss: - who is responsible for paying the insurance excess on a claim arising from an owner’s burst flexi-hose, - meeting minutes: do our minute-takers have sufficient training? - another Tribunal win for a self-represented litigant and member of our online community.

399. Meeting minutes: how detailed should they be?

Effective meetings are at the heart of well-functioning strata communities. Today, I’m taking a closer look at how we record the minutes of meetings, including sharing some insights on the subject drawn from my recent visit to the United States.

398. Open Books: Unpacking the Privacy Myth in Strata

I’m taking you inside last Friday’s CPD Education Day, for a quick listen to part of my session on the topic of “privacy” in strata. Just as important for owners as they are for managers, the lessons of this session may surprise you. Also, get the diary out, because I’m announcing the date for our 2025 CPD Education Day. Yep! We’re an organised bunch here at YSP. 

397. Insurers are demanding more from ageing buildings

Reena Van Aalst joins me to discuss: - why insurers are now asking whether your building has been "re-wired" or "re-plumbed" - committees that are breaching their spending restrictions - how our strata law is failing owners when it comes to privacy - the community leveraging a little-used part of the NSW legislation to ensure all levies are paid on time.

395. The Clever Mapping Helping to Electrify Strata – With Wattblock

Brent Clark of Wattblock joins me to share how forward-thinking strata buildings (and savvy purchasers) can ensure they’re “keeping up with the Joneses” when it comes to sustainability infrastructure, all while avoiding the net-zero conversation AND enjoying a 12% uplift in the value of their property.

394. Another Win in the Battle Against Nuisance Smoke Drift

Sydney strata owner Amanda Reitzin joins me to share her recent experience in the NSW Tribunal battling nuisance smoke drift from her neighbour's balcony. Amanda shares how she made the difficult decision to litigate, including the lessons she learned along the way. You'll hear: - Amanda's realisation that the law is on your side, but it's up to you to do the hard work - how staying polite and professional at all times is key - why litigation is not about winning - how Amanda's life has changed since the Tribunal's orders. This is a must-listen for anyone involved in or considering legal proceedings.

393. How to Easily Reduce Strata Energy Costs

Strata Energy Services has been leveraging the power of the collective since 2018, using "bulk buying power" to get strata buildings a better deal on their energy costs. Sally Pollard joins me to share how it all works and how you can find savings in even the most difficult financial times.

392. The Top 5 of 2023

In our first podcast episode for the year, I’m sharing the 5 most popular episodes of 2023 – in case you missed them, need a recap, or are looking for a great place to start if you’re new to our world.

391. Access for AFSS sign-off, damaged blinds and…a strata wedding!

In this final podcast episode for 2023, Reena and I cover: an owner’s refusal to permit access to their lot, leaving the Annual Fire Safety Statement (“AFSS”) in jeopardy whether an owner with damaged blinds should call their committee’s bluff and sue over a few hundred dollars the year’s happy endings, including a surprise special event in my own building’s backyard. The pod will be back in the second week of the new year.

390. How Nikki Jovicic of LookUpStrata is Empowering Owners

Nikki Jovicic of LookUpStrata joins me to share our common passion for empowering owners through strata knowledge. I answer a couple of curly questions for Nikki's website and we discuss the ripple effect of strata managers having access to quality education.

387. How to Plan for Emergencies – with Leanne Habib and Megan Chatterton

Megan Chatterton and Leanne Habib join me to reveal just how unprepared our buildings are for emergency events - even though such events are increasingly likely. Megan is asking owners to participate in research that will assist to arm buildings with vital resources they can rely on in emergencies, and Leanne calls for legislative reform.