014. How To Improve And Model Behaviour In Strata Communities

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How To Improve And Model Behaviour In Strata Communities

Links mentioned

• Get the transcript here!
• http://blockstrata.com.au/
• http://michaelteys.com/
• Level Headed – Block Strata

Books Mentioned

• Growing Up – How Strata Title Bodies Might Learn to Behave
• Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life
• Good to Great: Why Some Companies Make the Leap…And Others Don’t
• The Balanced Scorecard: Translating Strategy into Action

Key Points/Timestamps

• • 00:24 – Introduction and Overview

• • 01:53 – Why it is important for people to learn to behave while living together in Strata communities

• • 04:05 – What a well behaved and reasonable Strata entity looks like
    • • Has a good leadership
    • • Has fair expectations of its Strata managers and contractors
    • Has documented rules and procedures

• • 06:12 – The role of Strata managers and committee members in Strata community leadership

• • 07:50 – Strata managers must set very clear expectations with the Strata Committee

• • 09:46 – A 5-Step framework on how to assess if a Strata committee is being unreasonable
    • • Is the by-law really necessary?
    • • Does it conform to modern social and broader community standards?
    • • Does the proposal provide options or alternatives for individual behavior?
    • • Is it practical and enforceable?
    • Is it lawful?

• • 11:26 – By-laws are about having a discussion of what is acceptable and what is not for Strata community

• • 13:14 – Michael Teys shares a story on how his skills and knowledge in Strata helped a Strata buildings 

• • 15:19 – Some key tips on how to resolve issues within Strata community

• • 16:48 – Key challenges Strata buildings face around improving their behavior in strata communities and how to overcome them

• • 18:49 – A common purpose is important in building a relationship within Strata community

• • 19:47 – Key actions/quick wins listeners can take from this episode in improving behaviour in strata communities

• • 22:24 – Books that have a significant impact to Michael Teys and why

• • 25:43 – How listeners find out more about Michael Teys

• 26:16 – Wrap up and Thank you