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Podcast transcripts
Here’s our library of podcast transcripts, listed by episode number.
290-300
Episode 296. Overwhelmed already? How to reset for a calmer 2022
Episode 295. WHS Basics for Residential Owners Corporations – with Bill Kritharas
Episode 294. Mandatory Annual Reporting for NSW strata
Episode 293. The Top 5 of 2021
Episode 292. Quorums for pre-meeting electronic voting | washing on balconies | a salute to our strata managers
Episode 291. CCTV Best Practice – with Chris Irons
Episode 290. Communities in Turmoil: A Guide to Compulsory Appointments
280-289
Episode 289. Evacuation Diagrams and Emergency Management Plans
Episode 288. Unsigned Contracts | Pet Bonds | New Community Schemes Law
Episode 287. How to invest OC funds – Strata Guardian
Episode 286. Strata Committees: 3 Popular Questions Answered
Episode 285. Who is entitled to chair a meeting? | the “CPM” | investing funds
Episode 284. “Almost completely in the dark”: apartment purchasers
Episode 283. Common property only for the vaxxed? Dr Cathy Sherry answers
Episode 282. Successful Strata Records Inspections: My 4 Step Process
Episode 281. “What do they do?” How strata managers are failing to show their value to owners
Episode 280. Is it time to reopen the pool? | Retrieving refundable bottles from the bins
270-279
Episode 279. Secure your Compliance with Extraordinary New Public Health Orders (NSW)
Episode 278. Nominating one too many | mezzanine flooring as minor work | third option strata manager
Episode 277. The $800 leak fixed for $2.5m: how we’re getting strata remedial works wrong
Episode 276. New law for NSW: does your “pet” by-law stack up?
Episode 275. Electronic meeting ballots and agendas: a legal quandary
Episode 274. Building a Successful Offshore Team – with Strata Staff
Episode 273. What does the “2 worker” rule really mean?
Episode 272. Does an “in meeting” vote trump a “pre meeting” vote?
Episode 271. Avoid this mask-wearing mistake
Episode 270. Adjourning meetings without quorum
260-269
Episode 269. Strata in lockdown **SPECIAL LIVE Q&A**
Episode 268. Cladding, committees and the other C word: Tom Bacon on VIC OCs
Episode 267. Registered by-laws incomplete | ballot for committee | win for disability access
Episode 266. Committee member tag team & beware outdated agency agreement
Episode 265. 4 steps to a successful strata mediation
Episode 264. A strata manager’s guide to engaging a strata lawyer
Episode 263. It’s strata QandA time: LIVE from Town Hall House (replay)
Episode 262. When the strata lawyer volunteers for the committee
Episode 261. Handover of hard copy files | beware the work email address
Episode 260. The gamification of energy in strata – with Conexie
250-259
Episode 259. Strata managers are not punching bags
Episode 258. Reputation management for strata managers
Episode 257. Demystifying embedded networks – with Joseph Arena
Episode 256. Can the staff of a commercial lot use the pool?
Episode 255. Owners are the priority for SCA (WA) Catherine Lezer
Episode 254. How to add value to your strata investment
Episode 253. Can I force my building to have a meeting in person?
Episode 252. Strata marketing 101 – with Hedley Swann
Episode 251. Why are pet bans still being enforced?
Episode 250. Are vaccine by-laws around the corner?
240-249
Episode 249. Asbestos in fire door | hard flooring discrimination | unreasonable refusal
Episode 248. A warning to “autocratic” secretaries
Episode 247. The Art of Community – with Charles Vogl
Episode 246. Tree roots | insurance valuations | fence dispute win
Episode 245. Top 5 Podcast Episodes of 2020
Episode 244. No committee office bearers I invalid instructions to agent I reduced building sum insured
Episode 243. Get ready for a strata insurance game changer – with Dr Nicole Johnston
Episode 242. How ResVu uses data to help strata managers impress their clients
Episode 241. Strata surprises, successful renovations and regretful records: my chat with Veronica Morgan
Episode 240. Safe strata meetings | online meeting hacks | return and earn
230-239
Episode 239. Join me for Strata Boot Camp
Episode 238. Beware “paper” votes | accommodation costs covered | new code of conduct
Episode 237. Will “Build to Rent” Disrupt the Strata Sector?
Episode 236. Jo Cooper and Sharon Levy on their Court of Appeal Win
Episode 235. Facilities for residents only | getting large projects right | magnesite solution
Episode 234. Your guide to waterproofing membranes – with Daniel Caruana
Episode 233. Strata lawyers and strata managers: the elephant in the apartment
Episode 232. The software behind your virtual strata meetings – Strata Vote
Episode 231. The Shared Space Summit is on NOW!
Episode 230. Service by email I prior notice of AGM I insurance claim clarity
220-229
Episode 229. The Do’s and Don’ts of apartment renovation – with Bernadette and David Janson
Episode 228. THIS is what we’ve been waiting for
Episode 227. Reopening gyms | new rules for abandoned vehicles | win for a pet owner
Episode 226. Cladding class action gains momentum: register now
Episode 225. Mandatory masks in common areas | do executors have voting rights?
Episode 224. What’s new in the ACT – with Chris Miller, Vantage Strata
Episode 223. Committee elections outside of AGM | expired UE reallocation order | agency agreements
Episode 222. Your Guide to Compulsory Appointments
Episode 221. How to avoid a renovation disaster
Episode 220. The immense power held by strata owners – with Cathy Sherry
210-219
Episode 219. Unpacking QLD’s new COVID legislation for body corporates
Episode 218. Expired agency agreements | OCs investing money | new COVID regulations
Episode 217. How The Horizon upheld its pet ban – with David Edwards
Episode 216. Why the real estate sector must understand strata – with Leanne Pilkington
Episode 215. Waiving interest on levies | polls and electronic voting | effective Zoom meetings
Episode 214. Nikki Jovicic on how and why she built Australia’s top strata blog
Episode 213. Dysfunctional committee expiring agency agreement amending motions
Episode 212. New strata laws finally commence in Western Australia
Episode 211. Stray animals, storage space rental, strata bullies, and more – my live answers to your questions
Episode 210. Chris Duggan on the strata industry’s COVID response
200-209
Episode 209. NSW Property Industry Reforms: How are Strata Managers Impacted?
Episode 208. Finally, an accreditation for fire safety practitioners
Episode 207. Apartment living in our changed world: your many questions answered
Episode 206. Resilience and leadership during a crisis
Episode 205. Building email accounts | records handover | boundary lines
Episode 204. **SPECIAL EPISODE** Coronavirus: can we avoid in-person strata meetings?
Episode 203. Owners can no longer claim damages in the Tribunal
Episode 202. Approving air con installations | insurance claims | happy compulsory appointment
Episode 201. Frank Higginson explains why former Commissioner for BCCM Chris Irons has joined the team
Episode 200. Part 2 – YSP LIVE 2020
190-199
Episode 199. Part 1 – YSP LIVE 2020
Episode 198. The unlimited liability of strata property owners
Episode 197.Bathroom renovation gone wrong | committee nominations | another win for pets
Episode 196. When is it ok to withhold documents from inspection?
Episode 195. Mouldy clothes | CMS changes | approval for solar panels
Episode 194. The art of crisis management – with Daniel Holt
Episode 193. 5 podcast highlights from 2019
Episode 192. Smoking nuisance | committee waives interest on levies | defamation
Episode 191. All you need to know about strata remedial works, with MaxBuild
Episode 190. Vexatious litigants | stop valves (again!) | BMC gas bill
180-189
Episode 189. Strata managers as facilitators not decision makers, with Natalie Fitzgerald
Episode 188. Can a strata manager propose their own reappointment?
Episode 187. Why buildings must pay more attention to their books and records
Episode 186. Dealing with damage caused by lot owner + compulsory appointment success
Episode 185. Isolation valves | leases vs by-laws | access to strata records
Episode 184. The curious case of the disappearing by-law
Episode 183. The micro-politics of apartment living, with Hazel Easthope
Episode 182. The 5 By-Laws for Strata Managers to Recommend
Episode 181. Absentee committee member | restricting committee power | by-law success
Episode 180. It’s strata QandA time: LIVE from Town Hall House
170-179
Episode 179. How to properly calculate meeting notice periods
Episode 178. How to find a competent fire protection professional
Episode 177. Owners taxed on OC income | display of fire statement | lot property defects | conversion to strata
Episode 176. The question all strata managers must ask their clients
Episode 175. Parking mix up: why is my car space marked for disability parking?
Episode 174. The unique role of the commissioner’s office – with Chris Irons
Episode 173. Beware the motion to discuss “general business”
Episode 172. Exposing Australia’s Building Defects Crisis, with Dr Nicole Johnston
Episode 171. Who pays contents insurance excess | adjourned meetings | pre-1974 lot boundaries
Episode 170. Do NZ unit owners have stronger property rights? With Thomas Gibbons
160-169
Episode 169. Restricted matters at AGM | when does chair vacate | rooftop purchase
Episode 168. Why good strata managers educate owners – with Tim Sara
Episode 167. Defamatory emails | renovation approvals | expiry of agency agreements
Episode 166. Your essential guide to Community Schemes
Episode 165. Levies unpaid for 18 months | insurance runaround | lost rent claims
Episode 164. Improving communication between residents with Stratabox
Episode 163. Can’t get access to install window locks?
Episode 162. Replacing combustible cladding? The class action you need to know about
Episode 161. When is it ok to delay repairs and maintenance?
Episode 160. Why 70% of new apartment builds will have defects and what to do about it
150-159
Episode 159. What does strata building insurance cover?
Episode 158. Your access to my latest live QandA
Episode 157. Fires, defects and short term lets: a building manager’s perspective
Episode 156. How strata managers can meet client expectations
Episode 155. The gamechanger that is Soho App
Episode 154. When you’re unhappy go back to the contract terms
Episode 153. The No. 1 Thing That Dramatically Improves Apartment Living
Episode 152. Practical waste management tips – plus a special opportunity
Episode 151. Is a secret ballot really secret?
Episode 150. How to increase the value of your unit by extending into the common property
140-149
Episode 149. Why strata committees should be meeting regularly
Episode 148. How one building successfully lifted a pet ban
Episode 147. Making lot owners responsible for common property in small schemes
Episode 146. How to get the most out of your 2019 in strata, with Ash Roy
Episode 145. How to replace an underperforming strata manager with an administrator
Episode 144. 5 highlights from 2018
Episode 143. When are records privileged? Plus, a flooring case
Episode 142. Your access to my latest live QandA
Episode 141. Perennial Parking Problems – plus pets!
Episode 140. The technology that protects your building from short term letting
130-139
Episode 139. How to fund upgrades that only benefit some owners
Episode 138. The shocking truth about broker commissions and fees
Episode 137. 5 steps to take when challenging a lawyer’s bill
Episode 136. Upgrading the common property to cater for disability
Episode 135. Reena delivers the truth about strata living
Episode 134. The question you must ask your energy provider
Episode 133. When the former strata manager won’t hand over records
Episode 132. Meet my Elephant
Episode 131. Can Renovation Works Proceed before a By Law is Approved and Registered?
Episode 130. How to deal with strata bullies
120-129
Episode 129. Why you can’t stack the committee ballot paper
Episode 128. How to be a resilient strata manager
Episode 127. Beware the outdated financial statement
Episode 126. How one building saved $60,000 on its water bill
Episode 125. Your Guide to By-Law Registrations
Episode 124. Accused of having a conflict of interest?
Episode 123. How strategic planning increases property value
Episode 122. Two lots on the one proxy form?
Episode 121. The essentials of building management – with Dino Biordi
Episode 120. Be careful when recovering unpaid strata levies
110-019
Episode 119. Practical tips for reducing risk in strata – with Paul Keating
Episode 118. The dangers of global renovation works by-laws
Episode 117. How QLD schemes are using by-laws to regulate email etiquette
Episode 116. Do strata committee vacancies need to be filled? And short term letting update
Episode 115. Beware these rookie strata errors
Episode 114. The importance of detailed meeting notices
Episode 113. How to deal with a self interested committee
Episode 112. How to conduct a secret ballot
Episode 111. What if people could sample apartment living for a month?
Episode 110. Why strata owners shouldn’t fear a compulsory sale
100-109
Episode 109. Licensing changes for strata managers – the need to know with Sasha Boe
Episode 108. Can strata managers accept cash at meetings for levy payments?
Episode 107. Lessons from a strata owner turned strata manager
Episode 106. Resolving the confusion around electronic voting
Episode 105. Fixing the UK’s broken housing market – with Sarah Blandy
Episode 104. In Conversation: How insurance commissions impact strata management fees
Episode 103. Reducing the hysteria around combustible cladding
Episode 102. In Conversation: affixing the common seal to a DA
Episode 101. A better way to handle building defects disputes – with Chris Duggan
Episode 100. Episode 100 – Amanda and Reena uncut
090-099
Episode 099. How to build a resilient community – with Stacy Barter
Episode 098. Deadline approaches for window safety devices and a warning for managers
Episode 097. Why NABERS is a game changer for the residential property market
Episode 096. In Conversation: beware long term fire safety contracts
Episode 095. David Hampton on how we build smarter communities
Episode 094. In Conversation: what to do about a LAAN and how to dedicate a community lot to council
Episode 093. 5 highlights from 2017
Episode 092. In Conversation: co-owners as strata committee members and collective sale bullying
Episode 091. How WA’s highest court upheld a by-law preventing short stays
Episode 090. In Conversation: the difference between by-law reviews and consolidations
080-089
Episode 089. How to effectively chair a strata meeting
Episode 088. In Conversation: how to convince a building to increase levies by 85%
Episode 087. What’s so interesting about strata audits? With Aylie Brutman
Episode 086. In Conversation: Oops we forgot to strike levies, plus how to deal with unfair contracts
Episode 085. How to renovate your strata apartment without the need for approval
Episode 084. In Conversation: the problem with compulsory managing agents
Episode 083. Reduce energy usage and save money with Wattblock
Episode 082. In conversation: how lot owners can oppose a strata committee decision
Episode 081. Demystifying EBix Trades Monitor for strata buildings – with Russell Kelleher
Episode 080. Do we need more diverse strata committees?
070-079
Episode 079. In Conversation: resolving a retaining wall dispute and dealing with asbestos confusion
Episode 078. How to Manage Complex Schemes – With Chris Duggan (replay)
Episode 077. In Conversation: a strata manager acting on the instruction of a single committee member
Episode 076. Consent is Needed to Change Common Property Rights By Laws
Episode 075. The Rise of the Urbanise Platform – with James Mahony
Episode 074. In Conversation: why managers must keep emails and Fair Trading on AirBnB by-laws
Episode 073. The 3 Ways to Fund Your Strata Building – with Paul Morton
Episode 072. In Conversation: what strata managers should be doing about insurance commissions
Episode 071. More tough questions: Strata in Conversation Sydney Lunch Part 2
Episode 070. An exclusive peek inside the sold out Strata in Conversation Sydney Lunch – Part 1
060-069
Episode 069. Why the wifi keeps dropping out in your strata lot and how to solve it: with Daniel Borin from StrataMax
Episode 068. In Conversation With Reena Van Aalst – The Building That Cannot Be Insured
Episode 067. The legal liability of strata committee members – with Anne-Maree Paull of CHU
Episode 066. In Conversation With Reena Van Aalst – Beware Unconscious Bias, Plus Challenging Proxy Appointments
Episode 065. An insight in to community management in Dubai – with Neville Mawerera
Episode 064. In Conversation – the battle to evict a terror tenant and the importance of getting Tribunal applications right
Episode 063. Solar panel innovation for strata schemes – with Cameron Knox
Episode 062. In Conversation With Reena Van Aalst – Proxy Forms Under New Law And Who Can View Strata Records?
Episode 061. A summary of the changes to meeting procedure under the new NSW strata law
Episode 060. In Conversation – New Rules for Engaging Lawyers and Banning Smoking Building-Wide
050-059
Episode 059. The Good, Bad And Ugly Financial Reforms For NSW Strata Buildings – With Joel Russell Of Kelly + Partners
Episode 058. In Conversation With Reena Van Aalst – Agents Throwing Out Records and Creative First Home Buyers
Episode 057. Crime In Surfers Paradise Communities – With Dr Sacha Reid
Episode 056. In Conversation With Reena Van Aalst – The Role of The Chairperson and a Successful Council Parking Agreement
Episode 055. Veronica Morgan On Why Strata Purchasers Should Work With A Buyer’s Agent
Episode 054. In Conversation with Reena Van Aalst – Is An Unsigned Agency Agreement Valid?
Episode 053. How To Deal With An Owner Making Private Use of Common Property Without Approval (NSW law)
Episode 052. In Conversation with Reena Van Aalst – Why Are Strata Managers Charging ‘Compliance’ Fees?
Episode 051. How to Prepare Your Strata Property For Sale – With Paton Jamieson
Episode 050. In Conversation with Reena Van Aalst – BMC Personality Clashes And Embarking On Collective Sale
040-049
Episode 049. Collective Sale and Renewal with Leisha de Aboitiz (references to NSW law)
Episode 048. In Conversation with Reena Van Aalst – Overly Eager Agents and Extended By-law Registration Periods
Episode 047. What You Must Know Before Buying into Strata
Episode 046. In Conversation with Reena Van Aalst – signing DAs and problems with NCAT penaltie
s
Episode 045. Know Thy Neighbours
Episode 044. How to Deal With Boundary Fences in Strata
Episode 043. Strata Managers vs Real Estate Agents – with Tim McKibbin of REI (NSW)
Episode 042. Highlights from 2016 – A Year In Review
Episode 041. What Makes A Great Strata Committee – with committee member Steven King (all jurisdictions)
Episode 040. Explaining the Tribunal process, including penalties under the new NSW law (references to NSW legislation)
030-039
Episode 039. Why All Strata Buildings Should be Smoke-free (references to NSW legislation, general discussion relevant to all jurisdictions)
Episode 038. Why it is Vital for Strata Owners to Add Value to their Building – with Gordon Streight (relevant to all jurisdictions)
Episode 037. BONUS – New Strata Laws: Preparing For The Future – Part 3 (Q&A) What strata owners need to know about the new NSW strata law
Episode 036. New Strata Laws: Preparing For The Future – Part 2 What strata owners need to know about the new NSW strata law
Episode 035. New Strata Laws: Preparing For The Future – Part 1 What strata owners need to know about the new NSW strata law
Episode 034. Tips on How to Run a Good Strata Meeting – with Karina Heinz
Episode 033. Things That Can Go Horribly Wrong When Buying Into A New Strata Plan And How to Avoid Them – with Sean McNamara
Episode 032. Introducing The Your Strata Property Online Membership Community
Episode 031. Renovating Your Strata Home – with Interior Design Expert Jen Bishop
Episode 030. How Private Are Owners’ Personal Details When it Comes to Strata Books and Records?
020-029
Episode 029. The immense power held by strata owners
Episode 028. How Electronic Voting Will Drive Strata Owner Engagement Amanda Farmer and Dee Parnell
Episode 027. Why the ABMA Building Management Code is the Key to Maintaining Your Strata Property
Episode 026. Does your NSW Strata Building Need a Valuation for Insurance Purposes?
Episode 025. How to Manage Complex Strata and Community Schemes – with Chris Duggan (references to NSW law)
Episode 024. Short-term letting Following the Watergate Decision
Episode 023. What to look for in a strata insurance policy – with Leonie Milonas
Episode 022. How to Manage Small Strata Blocks – with Melissa Macpherson
Episode 021. How the new NSW laws affect your strata management contracts – with Natalie Fitzgerald
Episode 020. Can you legally record a strata meeting?
010-019
Episode 019. How to deal with pets in strata buildings – Dr. Emma Power
Episode 018. How unit entitlements are dealt within subdivisions, and how to deal with illegal encroachments
Episode 017. How to deal with noise in strata buildings
Episode 016. How to increase your lot’s value via extensions (into common property)
Episode 015. How proposed strata laws will affect tenants in strata schemes
Episode 014. How to improve and model behaviour in strata communities
Episode 013. The keys to effective strata budgets
Episode 012. How To Use Technology To Improve Strata Management Outcomes
Episode 011. How to establish a sense of community in strata with Rachel Cosentino
Episode 010. Macquarie Bank’s Jenny Strong And Amanda Farmer Discuss Strata Finance And How To Use It Effectively
001-009
Episode 009. How Legislative Changes Around Urban Renewal Affect You As A Strata Owner
Episode 008. The Truth About By-Laws In Your Strata Property (And How To Ensure You’re Not In Breach)
Episode 007. How A Strata Building Can Use By-Laws to Deal With Short Term Letting
Episode 006. Why Communities Should Consider Tendering Strata Management Contracts — With Helen Wells
Episode 005. How An Owner Advocate Helped A Strata Owner Overcome A Bad Case Of Bullying From His Strata Corporation — With Kellie Wright
Episode 004. How short term letting led to an extra 1,000 residents and 18 illegal brothels in one city building – with Karen Stiles
Episode 003. 6 tips for dealing with criminals in strata properties
Episode 002. Reena Van Aalst on working with your strata manager and getting the most out of your building
Episode 001. What is strata?
