469. My 4 Steps to a Successful Records Inspection *REPLAY*
Podcast: Play in new window | Download
Subscribe: RSS
A source of frustration for many owners, records inspections is one of the subjects I am most frequently asked about. In this encore episode, I’m sharing my 4 steps to a successful strata records inspection, including what to do when particular records are withheld for ‘privacy’ or ‘legal’ reasons.
Links Mentioned:
- Get the transcript here!
- Episode 281. “What do they do?” How strata managers are failing to show their value to owners
- Section 182 | Requests for inspection of records of owners corporation | Strata Schemes Management Act 2015 (NSW)
- Section 183 | Inspection of owners corporation documents | Strata Schemes Management Act 2015 (NSW)
- Schedule 4 | Fees | Strata Schemes Management Regulation 2016 (NSW)
- Legge v Network Strata Services Pty Ltd (Strata and Community Schemes) [2013] NSWCTTT 45 (8 January 2013)
- Walker v The Owners – Strata Plan No 1992 [2020] NSWCATAP 192 (16 September 2020)
- Section 188 | Order to apply information or documents | Strata Schemes Management Act 2015 (NSW)
- Section 227 | Certain applications cannot be accepted without prior mediation | Strata Schemes Management Act 2015 (NSW)
- Episode 030. How Private Are Owners’ Personal Details When it Comes to Strata Books and Records?
- Episode 062. In Conversation With Reena Van Aalst – Proxy Forms Under new Law And Who Can View Strata Records?
- Episode 143. When are records privileged? Plus, a flooring case
- Episode 185. Isolation valves | leases vs by-laws | access to strata records
My strata manager wants to charge approx $200 per half hour to make records available, especially if I want a particular document and she has to search for it. Can she make this charge when I pay the prescribed fee and especially as the records are held electronically.
If the electronic records are made available to me is there a time limit for the inspection through access, or do I just pay the $16 per half hour if I go over the first hour allowable within the prescribed fee.
It seems that the strata manager has all the power and knowledge (bluff) here to make it really difficult for an owner to see ALL the records.
Is this typical behaviour from the strata manager who is keeping the records on behalf of the owners Corp.
I thought one of the main purposes of the recent Strata Law changes in NSW was to make things more transparent.
It seems that the more things change the more they stay the same.!!!!
Hi Tony,
I am sending this message on behalf of Amanda Farmer.
Due to the overwhelming demand for Amanda’s services, she is no longer able to personally respond to every comment posted on the public side of the website.
The best way to seek Amanda’s guidance is inside the members-only QandA Forum, enjoyed by paying members of our online community. Membership is just $97/month with no lock-in. Your instant access is here: http://www.stratamembership.com.
Regards,
Rach
YSP Team
How is it best to view emails? would it be have to sit at their computer and view or is it mandatory for all these emails to be stored online?
Hi Debbie,
I am sending this message on behalf of Amanda Farmer.
Due to the overwhelming demand for Amanda’s services, she is no longer able to personally respond to every comment posted on the public side of the website.
The best way to seek Amanda’s guidance is inside the members-only QandA Forum, enjoyed by paying members of our online community. Membership is just $97/month with no lock-in. Your instant access is here: http://www.stratamembership.com.
Regards,
Rach
YSP Team