Chris Miller joins me to explain how strata managers can tap into the “collective buying power” of strata buildings to help improve their own bottom lines – especially as they stare down the barrel of a future without insurance commissions.

 

If this sounds a little like strata managers may not have learned from the mistakes of the past…that was my first thought too. Tune in and hear what Chris has to say.

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2 Responses

  1. Chris’s vision is quite “vague” and “muddy”, but there are some useful points.
    In my opinion, for a large strata, particularly with majority of the apartments rented, it would be great to combine strata management and property management (Real Estate), as well as some building management, under one “roof”.
    Property manager would do all inspections on the same day, reducing man-hours and avoiding numerous “For Rent” and “For Sale” of various colours and styles from different Real Estates.
    The same tradies (handyman, plumber, electrician, cleaner, etc.) would be doing work for the common property as well as lot owner’s properties (if asked). It could save on call-out fees, as in one go one tradie can service several jobs — some for the lot owners, others for the strata.
    If any issue is identified, it will be immediately known and can be addressed and managed efficiently (without ping-pong when tenant calls Real Estate, Real Estate calls the landlord, then strata, strata issues a work order, tradie calls Real Estate, Real Estate calls tenant, etc., etc., and nothing is done).
    So such “centralisation” can help, IMO.
    Regarding the costs, if the system runs honestly, everyone would see win-win: that it is less costly and much faster. However, if people perceive that the system only tries to create unnecessary work for gauging money, they will opt out for their own arrangements.
    Regards, Alex

  2. Most strata managers have a set of tradies already, but we find they are more expensive as the tradies know they are on a good wicket so overcharge

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