321. Strata managers: you advise, they decide
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Why are some strata owners telling me that their strata manager is making decisions they do not support?
What is the “advise vs decide dichotomy”?
These questions answered and more, in today’s short episode.
Links mentioned:
- Get the transcript here!
- Full Ask Amanda Now Segment
- Your Strata Property Facebook Page
- Amanda’s LinkedIn Account
- Your Strata Property Youtube Channel
Thanks Amanda
May be a useful online component of competency based training for aspiring Strata Managers.
Regards
Paul
No response required.
Many thanks Amanda.
The tricky bit is how to communicate this to a bullying strata managing agent?
Regards,
Jillian.
Spoke to an insurance broker today, who told me it was for the strata manager to decide what was to be done with respect to repairs to the building.
Jillian,
Send them this podcast episode!
Amanda
Such good listening! And sensible! Our strata manager gave extensive assurance that the hundreds of pages of “scavenging by-law” drafted by didn’t need a lawyer – and of course it’s garbage.
So yes, the committee decides and directs the strata manager. The strata manager takes the action as instructed by the committee.
But, there is another scenario than discussed here. This article seems to give most attention to the case where strata managers are leaning a little towards the ultra vires, or bossy types.
There can also be the case where the strata manager is under assertive, or a door mat.
If the strata manager is given instructions that are a contravention of SSMA, then they have a duty of care to refuse to act on that instruction?
And where they don’t, and a problem results, who cleans up the mess???
And how can the committee / Owners know when this type of error has occurred – before it becomes a problem???